What We Do
OUR SERVICES
Comprehensive public safety services protecting every Rochester Regional Health facility, every day.
Patrol Services
Our uniformed officers provide 24/7 coverage across all Rochester Regional Health campuses. Regular foot, vehicle, and bike patrols ensure a visible safety presence.
- Peace Officers on duty 24 hours a day, 7 days a week
- Vehicle, foot, and bicycle patrols throughout campuses
- Proactive crime prevention and deterrence
- Regular safety assessments and risk evaluations
Security Operations
Our state-of-the-art Security Operations Center monitors camera feeds, access control, and alarm systems around the clock to ensure maximum facility security.
- 24/7 CCTV monitoring across all facilities
- Access control and credential management
- Incident detection and rapid response coordination
- Integration with other law enforcement partners
Emergency Response
Officers are ready to act on any critical incident — from medical emergencies to active threat situations — with speed and precision.
- First responder support for medical and behavioral emergencies
- Active threat and lockdown protocol management
- Emergency evacuation coordination
- Collaboration with local police, fire, and in house medical staff
Community Partnerships
We collaborate with local law enforcement, community organizations, and hospital departments to build trust and foster a culture of safety across our facilities.
- Active partnerships with our local Police Departments
- Community outreach and safety education programs
- Workplace violence prevention training
- Staff and patient safety awareness initiatives
Access Control
We manage and enforce access policies to protect sensitive areas, patient units, and administrative sections through advanced credential and ID systems.
- Badge and ID management for staff and contractors
- Controlled entry to restricted and sensitive zones
- Visitor management and escort services
- Integration with HR onboarding and offboarding
Behavioral Health Support
Our officers are specifically trained in de-escalation, crisis intervention, and trauma-informed care to support both patients in behavioral distress and clinical teams.
- Crisis Intervention Team (CIT) certified officers
- De-escalation and non-violent communication
- Coordination with behavioral health clinical staff
- Patient advocacy and compassionate intervention
HAVE QUESTIONS?
Our team is available 24/7 to answer any questions about our services or respond to concerns.
CONTACT US